Sleep Is the New Star Rating: The Sleep Concierge® Launches World’s First Hotel Sleep Review Program
The Sleep Concierge®, founded by renowned sleep expert Malminder Gill, has unveiled its pioneering Hotel Sleep Review Program, designed to help the world’s leading hotels elevate guest experience through the science – and luxury – of sleep.
As sleep tourism emerges as one of the fastest-growing trends in global travel, this program positions itself as the definitive guide to the world’s best sleep experiences. With its unique Five Cloud Scoring System, hotels can now benchmark, refine, and showcase their ability to deliver truly restorative stays.
Drawing on more than 15 years of international experience advising celebrities, royals, and high-profile clients, Malminder has, for over five years, extended her expertise to the hospitality sector. She has been trusted by luxury brands including Belmond, Mandarin Oriental, and The Maybourne Group.
With the launch of this new service, The Sleep Concierge® is bringing a unique blend of science and luxury insight to the hospitality sector. Malminder employs advanced technology to evaluate every nuance of the guestroom – from acoustics and light to bedding and ambience – ensuring no element of the sleep environment is overlooked.
Participating hotels receive a concise one-page Sleep Report, highlighting strengths and opportunities, along with a tailored consultation with Malminder herself. The Sleep Review assesses properties across four key categories – Room Design, Bed & Bedding, Noise Levels, and Wind-Down Amenities – spanning 12 touchpoints from lighting and linens to spa facilities and bedtime rituals. Each reviewed property is also listed in the Sleep Concierge Directory, enhancing visibility to wellness-focused travellers worldwide.
“Sleep is now recognised as one of the cornerstones of wellbeing, and discerning travellers are increasingly seeking hotels that deliver more than comfort – they want spaces designed for deep, rejuvenating rest,” says Malminder Gill, The Sleep Concierge®. “Our Sleep Review equips hoteliers with the insights and tools to stand out in this rapidly growing area of travel and wellbeing.”
The Sleep Review Program has already been adopted by some of the UK’s most prestigious properties, including The Savoy, The Pig, The Caledonian, and The Corinthia, each seeking to refine and showcase their commitment to world-class rest.
The Hotel Sleep Review Program includes the in-room review, a written assessment, and a 30-minute private consultation with Malminder Gill. Additional consultancy is available on request. For more information or to book, please visit: thesleepconcierge.co.uk
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